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About this blog

M&M’s Blog goes behind the headlines to offer a running commentary on the business dynamics within the international media and marketing industry. The M&M editorial team joins forces with industry experts and local market heroes to balance a bird’s eye view of global trends with the importance of local insight.

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  • Look me in the eyes...

    21 October 2010

    The ability to shock and surprise should never be underestimated for charity's looking to raise awareness and funding.

    This week has seen one of the most successful examples come to the fore. European disability charity CAP48 raised €4m through its annual telethon (a 10% increase) on the back of a campaign that ran across France and Belgium, and made a star out of model Tanja Kiewitz.

    Under the tagline "Look me in the eyes... I said the eyes", the image speaks for itself:

     

    Chairty, ROI

    Comments (0) | Permalink

    Posted by: Josh Colley

    Tags: Creativity

  • M&M goes Miami Vice

    21 October 2010

    Like everyone iMiami Vicen the industry, M&M enjoys travel. So, the prospect of hitching a flight out to Miami to take in the sights and sounds of the the Festival of Media caused much excitement and hurried suitcase packing.

    Speedos? Check. SPF50 Sun Lotion (We are coming from the UK)? Check. Super-sized tub of extra strong hair gel? Check. Novelty Brightly Coloured Extra Large Plastic Sunglasses? Double Check.

     

    Of course, there is a jam-packed agenda with speakers from Twitter, AB InBev and the former president of Mexico to take in the insights on the Latin American media landscape on a local and global scale.

    If you want to get the latest info and insight on what's happening at the festival then be sure to check the M&M blog regularly and you can follow us on Twitter (@mandmglobal) for the very latest happenings.

    Comments (0) | Permalink

    Posted by: Josh Colley

    Tags: Globalisation

  • Mary Byrne, Tesco and guerilla sponsorship

    21 October 2010

    Branded contestants. XFactor fever has well and truly gripped the UK. From now until Christmas, half the country tunes in on a Saturday night for the pop music spectacle. Not that pop music sits particularly high on the programme’s agenda, it is perhaps more accurate to say that people tune in to see in the flesh the contestants whose antics have filled the more lurid pages of the tabloid press that week. And Cheryl Cole. Or Dannii Minogue, depending on your preference.

    This year’s batch of hopefuls have proven particularly successful in terms of generating publicity for the show: Two young divas of questionable talent and psychological stability, groups that have never met each other before, and a former PE teacher from the Midlands who looks like a cross between Renee and Renato from, er. . . Renee and Renato.

    But there is one contestant who, quite unconsciously, has the potential to change the face of game shows like the X-Factor: Mary Byrne from Ireland. Not for her singing, although she can undoubtedly carry a tune, and she seems a nice enough lady: what sets Mary apart from the other contestants in the biggest UK TV event of the year, is her unofficial sponsorship. Before fame, fortune and a desire to perform 2 minute cover songs to Simon Cowell once a week overwhelmed her, Mary worked for 11 years as a checkout assistant at Tesco.

    Mary Tesco

    Her former employers have decided to back Mary every step of the way. Staff at Tesco stores are being asked to show their support for their former colleague and vote for her, which is fair enough, all the contestants are going to have friends, family and workmates rallying to support them. Tesco haven’t stopped there however. Recent advertising in Mary’s home country of Ireland has come with the tagline: “We’re behind Mary”. Hardly on the face of it a strong call to action, but rumours about that Tesco are already lining up Mary Byrne as a new brand ambassador for Tesco, should she do well in the competition.

    There are rules in place that govern the involvement of non-official X-Factor brands in the competition, and Sainsburys can hardly be happy with the amount of positive coverage that Tesco have been able to leverage with one of their own in the competition. “We’re behind Mary” is both a friendly statement of support, and a sly corporate endorsement. While at the same time mobilising the support of staff and customers, Tesco simultaneously create a powerful celebrity asset for use in future campaigns. It’s a win-win situation, provided that Mary wins.

    When this thought first occurred to me, I got rather carried away with the idea that brands could somehow subvert the X-Factor system by planting bogus “employees” who stood a good chance of getting to the final. These bogus contestants would then be claimed by the brand as “one of ours”, and so you have the beginnings of deliciously devious brand endorsement strategy. Upon reflection, the X-Factor production team will stamp out this guerrilla marketing opportunity before it has a chance to develop.

    Spotted on Right Brain, Left Brain on creamglobal.com

    Comments (0) | Permalink

    Posted by: Josh Colley

    Tags: TV

  • This rescue is brought to you by...

    14 October 2010

    Like most of the world, the M&M office has been gripped by the Chilean miners rescue mission. You’d have to have a heart of stone not find joy in the watching the formerly trapped men finally getting to gaze into their wife’s, or girlfriend’s, or wife AND girlfriend’s eyes, for the first time in 69 and a half days.

           

    That is if you could actually see their eyes. In the clearest indication that nothing is safe from a bit of product placement, every single miner returned to the surface wearing a set of Oakley sunglasses.

    M&M imagines the men had probably developed a bit of a sensitivity to lights, but thinking outside the box doesn’t even begin to describe it.

    Comments (0) | Permalink

    Posted by: Josh Colley

    Tags: merchandise

  • Mind the Gap

    12 October 2010

    Due to the fact that I spent a substantial amount of time working at Gap when I was studying the brand has always had a soft spot in my heart.

    So to my dismay last week it was revealed that the iconic brand was overhauling its logo. Well I say dismay, but I really wasn’t that bothered. However, it turns out that quite a few people were bothered and now less than a week after its unveiling the new logo is being pulled and the old one is returning.

    The new (or what would of been the new) logo was designed by New York agency Laird & Partners. According to Marka Hansen, Gap North America president, the new design was “more contemporary and current”. So by reverting back to the old does that mean they are going to keep the brand stale and out-of-date?

    This quick reversal – which is apparently going to be confirmed via Gap’s Facebook page today – is reminiscent of Tropicana’s branding u-turn last year when initial feedback to its logo redesign were negative so the fruit drink brand returned to its old form.

    While I think the Gap line of we need to change it back “because customers come first” is amicable, I want to know where the backbone is? Customers are not going to stop shopping at Gap because the logo is now bold Helvetica instead of Times Roman. People hate change and are always resistant to it at first, but then they get use to it; think Facebook and its numerous redesigns.  

    But perhaps I am wrong, would the below logo change make you drop your Khaki’s and run in fear?

    New Gap logo

    Comments (0) | Permalink

    Posted by: Martina Lacey

    Tags: Creativity

  • The Sustainability Mambo

    11 October 2010

    Sustainability is like a dance to me you either love it, and really want to do it or you think that you just have two left feet and avoid it at all costs!

    I regularly bicker with my husband about washing out our baked beans tins to recycle them, however how do you convince a big company who thinks that they have better things to deal with, like making money, to think about the environment?

    Clownfish founder and former chief executive Diana Verde Nieto tried to do just that last week at the European CMO Conference when she took to the stage and declared that for a company to be successful it needs to be sustainable in three areas: people, profit and planet.

    Diana explained how people choose brands that resonate with their values and the opportunities this gives advertisers. She challenged marketers in the room to think about the purpose of their brand beyond its function.

    Several brands such as Innocent, Philips, Nike and most recently and possibly the loudest Pepsi, with its refresh project, have put sustainability at the heart of its offering.

    These brands have embraced what Diana calls the “new era of branding”. This new era will see brands shifting their offerings from marketing to serving, selling to touching/enabling and campaigning to moving people.

    Despite the fact that Diana is parting ways with the sustainability communications consultancy that she founded in 2002, to take on venture new, she still believes that it is easier than most brands think to make sustainability a pillar of their offering.

    I really don’t think that brands go out of their way to not be sustainable - at least not anymore - so what is the barrier? Not sure I have the answer yet, but if it anything like learning the running man from the early 90’s it might seem a little impossible at first but then once you get the hang of it you are itching to show everyone when you have nailed the moves!

    Comments (0) | Permalink

    Posted by: Martina Lacey

    Tags: Sustainability

  • Please, always ask permission

    06 October 2010

    Believe it or not, the M&M team were all brought up properly as children. We were taught to always asked before we left the table and finish any requests with the ‘p’ word. And permission is an important part of mobile marketing for the consumer.                         

    That was the message from Thomas Labarthe, vice-president of mobile advertising, Alcatel-Lucent at the MMA forum. Their research shows that 82% of those consumers surveyed felt it was important to ask for permission before sending mobile users ads with 42% more loyal to service providers who request permission before advertising. A further 76% believe all advertising should be interest- and preference-based.

    With this in mind, Labarthe told delegates that simplicity and scalability along with putting people in control are key to utilising mobile marketing successfully.

    Comments (0) | Permalink

    Posted by: Josh Colley

    Tags: Mobile, Reputation, Consumer insight

  • Mobile: the jack of all trades

    06 October 2010

    Nomophobia (the fear of losing your mobile) isn’t the most widely-known of modern psychological disorders. However, the sense of loss and dread caused by the prospect of losing your alarm clock, banking system, contacts database, GPS device or just a calculator makes it a very real and regular problem for many.

    Unilever’s global communications planning director Jay Altschuler introduced the concept of Nomophobia to delegates at the MMA forum to showcase the valued and varied role mobile plays in consumer life.

    Current estimates suggest there will soon be five billion mobile phones worldwide compared to 1.5 billion TVs with $4.3bn expected to be spent on smartphone applications by the time 2013 rolls around.

    In order to make sure you make the most of the opportunities this presents Altschuler offers three key practices that the FMCG giant has put in place to make sure they stay ahead of the curve:

    1) 'Live the space' – all employees are expected to complete a mobile IQ test to measure their mobile proficiency.

    2) 'Reframe our thinking' – to ensure mobile comms lies at the centre of everything

    3) Draw up a mobile manifesto designed to represent consumer expectations including: ‘Give Us a Voice and a Role’, ‘Don’t Be So Corporate’ and ‘Penetrate Our Culture’

    Comments (0) | Permalink

    Posted by: Josh Colley

    Tags: Mobile

  • Your kidney or your mobile...

    06 October 2010

    …is a dilemma that only the poor individuals of a Saw film are ever likely to face. However, it seems that’s a no-brainer for 12- to 24-year-olds, according to market insight presented by Coca Cola’s interactive marketing manager Jude Brooks in her keynote at the Mobile Marketing Association Forum in London yesterday.

    The fact that many would rather go under the knife than lose their little handheld friend only shows the importance that always being hooked-up plays in the modern world.  

    Brooks was there to showcase some of the company’s most mobile initiatives, which includes a loyalty scheme using a Radio Frequency Identification chip (RFID for those looking to avoid repetitive strain injuries). This chip is inserted in the ring pull of a Coke can and communicates with the purchasers’ mobile phone in their pocket to instantly load their phone with credit should they win as part of a promotion.

    It also goes one sustainable step further. The chip will also allow consumers to follow the journey of their can from when it (obviously) gets placed in the recycle bin. Then, once it completes its metamorphosis into a chair or piece of modern art and so forth, recipients receive an MMS of the finished product.

    Brooks wrapped up her address with her five tips to successful mobile marketing strategies:

    1) Test and learn – start small and learn from your mistakes

    2) Know your audience

    3) Think mobile from the outset

    4) Give the consumer something of value

    5) It’s all about the idea

    Comments (0) | Permalink

    Posted by: Josh Colley

    Tags: Mobile, Consumer insight